Privacy Policy

Last updated: May 2025

Fitz Montreal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://fitzmontreal.com/, including any related services such as walking tours, bike tours, and bike rentals.

Information We Collect

We may collect personal information that you voluntarily provide to us when booking tours, renting bikes, contacting us via email, text, or phone, or interacting with us in other ways. Such information may include your name, email address, phone number, payment information, and any other information you choose to provide.

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Fitz Montreal. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected] . You can opt out at any time by replying STOP.

Messaging Privacy Policy

No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties.

If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at [email protected].
Use of Your Information

We may use your information for various purposes, including:

• Confirming and managing bookings and rentals.
• Responding to your inquiries via the communication method you used (phone call, email, text).
• Sending you follow-up communications, including requests for reviews via text or email, to help us improve our services.
• Improving our website and services.
• Complying with applicable laws and regulations.
  
  

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information:

• With service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
• If required by law or to protect our rights or safety.

Security of Your Information

We implement appropriate security measures to maintain the safety of your personal information. However, please remember no internet transmission or electronic storage method is 100% secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

Your Rights

You have the right to access, correct, or delete your personal information held by us. Please contact us via the information provided below to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

• Email: [email protected]
• Mailing Address: 1251 Rue Rachel est, Montreal, Qc

Thank you for trusting Fitz Montreal with your information and experiences!